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2,111 Posts
I had a 4 year old Lowrance X91 that the screen was fogging up.I sent Linda at Lowrance a email about my problem 20 mins later I received a email back from Linda asking for the serial # off the unit and my address and I emailed that back to her 10 mins later she emailed me back and said she was sending me out a new X125 and a transducer no charge.Now thats Awesome customer service.Oh I never had to send the old unit in.